Bobbi Whispell is a wife, mother of two, and care taker of three rambunctious fur babies. Bobbi likes to relax on the weekend by pulling her Harley out for a little wind therapy! She is also an automotive enthusiast that loves working with people. She got started in the automotive industry as a parts driver who quickly worked her way to the top and became a parts director of multiple stores.
During that time, she was selected as one of the twelve top ranked Kia Parts Managers in the United States. She was selected by the executives at Kia Motors America to sit on the National Parts Advisory Group which had one objective in mind, increase sales. Bobbi enjoyed parts but, when an opportunity arose to work with service customers, she jumped on it.
While working in service, Bobbi was introduced to a training program called The Buyosphere. She embraced the program because it made sense, always put people first and put interaction before transaction. “When you put people first and give them exceptional service, they keep coming back for more.” She realized this was what the auto industry was lacking, exceptional customer service.
Bobbi is now working the job of her dreams, as a coach and trainer for Buyosphere University. She is teaching owners and advisors all over the country the importance of exceptionalism and how to make sure every customer receives an exceptional experience.
Bobbi’s email: firstname.lastname@example.org