I love to share this true story because what happened had a ripple effect that continues to this day. It is not a small ripple, like

Live Up To The Promise Of Your Marketing
I love to share this true story because what happened had a ripple effect that continues to this day. It is not a small ripple, like
Think you have killer phone skills? Groovy! Convinced you and your shop employees are all that and a bag of chips at answering the phone and
“Check engine” lights have a job to do and that is to FREAK US OUT and make us think we are going to die, and
People who work in auto repair shops see their job as basically one thing: fix the car. That makes sense. There is usually some version of
I recently secret shopped Anytime Fitness in West Des Moines and received this lovely email response about my review from owners Tasha and Paul Booth: “We definitely
We have all been in that “on hold” purgatory when calling into a business. We call, the phone answer-er answers, we tell them why we